Common troubleshooting of ice cream machine

Update:24-08-2020
Summary:

I bought the ice cream machine, and more or less variou […]

I bought the ice cream machine, and more or less various failures occurred during the operation. Some are caused by improper operation, and some are problems with the machine itself. Today I will share with you the common troubleshooting of ice cream machines.

1. Phenomenon: The machine does not start.

Possible cause a: The device is not powered on. Solution: Check the power supply.

Possible cause b: The cable inside the machine is loose. Solution: Check and fix by a professional electrician.

Possible cause c: The computer board of the device is faulty. Solution: call the after-sales phone for processing.

2. Phenomenon: The outlet valve leaks water and material.

Possible cause a: The sealing ring of the outlet valve is damaged. Solution: Replace the sealing ring of the outlet valve.

Possible reason b: The stem sealing ring is damaged. Solution: Replace the stem sealing ring.

Possible cause c: The fastening nut is not tightened. Solution: tighten the nut.

3. The residual material pipe leaks water and material.

Possible cause a: The agitator sealing sleeve is damaged. Solution: Replace the agitator sealing ring.

Possible reason b: The seal of the reducer is damaged. Solution: call the after-sales phone for processing.

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4. The ice cream made is too soft.

Possible reason a: The gear setting is unreasonable. Solution: Change the gear.

Possible reason b: The space around the machine is small and the heat dissipation is not good. Solution: Leave a suitable space for heat dissipation.

Possible cause c: the scraper is worn. Solution: Replace the scraper.

Possible cause d: The condenser is too dirty. Solution: Clean the condenser.

Possible reason e: raw material quality problem. Solution: Replace the raw materials.

Possible cause f: refrigerant leakage. Solution: call the after-sales phone for processing.

Possible cause g: The cooling fan is faulty. Solution: call the after-sales phone for processing.

5. The machine is in automatic state but does not discharge.

Possible cause a: The feed inlet is frozen. Solution: Shut down and thaw.

Possible reason b: There is no material in the material bowl. Solution: add material.

Possible reason c: the expanded tube is installed in reverse. Solution: Reinstall the expanded tube.

6. The cabinet has static electricity.

Possible cause: The power cord is not effectively grounded. Solution: The power cord is properly grounded.

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